CREST Penetration Tested
Independently tested by CREST-accredited assessors, covering infrastructure, application, and data security end to end. Details available on request.
Incumbency.ai is the AI-powered, human guided platform built for politicians teams. Every office gets its own private AI, backed by third-party testing, UK data hosting, and zero retention on everything you put in.
Independently tested by CREST-accredited assessors, covering infrastructure, application, and data security end to end. Details available on request.
Government-backed certification for cyber security standards, independently audited rather than self-assessed.
All of your data is held in the UK. Our AI never retains data or uses it to train models — each office has its own private AI, drawing only on its own knowledge base.
Incumbency.ai replaces your CRM — for free. No contract, no seat fees, no catch. We charge for the AI usage that does the work for you, not for handing you a tool and leaving you to it.
Every office gets its own private chat — safe to use with sensitive data because it's yours alone, with zero retention and nothing shared outside your database. Start by simply asking it questions. When you're ready, upload letters and correspondence to build a private AI knowledge base for your office, with its own space for every user within it.
Most parliamentary offices juggle five or six tools to manage casework, correspondence, and constituent data. Incumbency.ai replaces all of them — penetration tested, Cyber Essentials Plus certified, and built from the ground up for how MPs and their teams actually work.
UK Data Residency
Your own private AI assistant, safe with sensitive data from day one — instant access to case details or constituency-wide insight at a click, with human oversight built in and available on mobile.
AI drafts and triages, your team reviews and sends.
Constituency-wide insight from every case, structured automatically.
Constituent cases are automatically verified, tagged, triaged, and routed to the right staff member with AI-assisted draft responses ready for review and sending.
Incumbency.ai helps MPs turn constituent communication into clear insight, giving people a stronger voice through faster responses, better understanding, and more informed representation.
Incumbency.ai uses the same trust and security approach used for parliamentary communications — independently tested, not just self-declared.
Structured and queryable data created from correspondence, to identify trends of constituent sentiment and issues.
Incumbency.ai helps organise communication clearly, reducing manual administration while AI supports staff — but never replaces them. This means less time managing casework and more time focused on constituents.
Request your secure login →
Track cases easily and reduce inbox congestion. Every constituent contact is automatically logged, tagged, and ready to act on — without your team lifting a finger.
Bulk communications with AI supporting staff workflows while all decisions remain human. Draft responses in seconds — your team stays in control, never bypassed.
Smart tagging and tracking for better democratic service. Spot what's rising in your constituency before it becomes a story — and act with the data to back you up.
Our CRM is free. We don’t believe in charging you for the work it gives you only the work it does for you.
Log in and have a play →